Shipping policy

Effective Date: 15/12/24

Welcome to Simply Clear Co. We are committed to delivering our high-quality skincare products to you in a timely and efficient manner. Our Shipping Policy explains our shipping processes, including methods, costs, and delivery times.

1. Shipping Methods and Costs

  • We offer various shipping options to meet your needs. The shipping cost depends on the weight of your order and the shipping method you choose.
  • The available shipping methods and their costs will be displayed at checkout.

2. Processing Time

  • Orders are typically processed within 2 business days.
  • Please note that processing times may be longer during peak seasons or due to high demand.

3. Delivery Times

  • Delivery times vary based on the shipping method selected and your location.
  • Estimated delivery times will be provided at checkout. Please note these are estimates and not guaranteed delivery dates.

4. International Shipping

  • We ship internationally to select countries. International shipping rates and delivery times vary based on destination.
  • Please be aware that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These additional charges must be borne by the recipient.

5. Order Tracking

  • Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order's progress.

6. Shipping Restrictions

  • Some products may have shipping restrictions due to their nature or the laws of the destination country.
  • We reserve the right to cancel or modify orders if they do not meet our shipping policy or if they violate any laws.

7. Lost or Damaged Items

  • In the rare event that your order is lost or damaged during transit, please contact us at support@simplyclearco.com.
  • We will investigate the issue and work to resolve it promptly.

8. Contact Us For any questions regarding our Shipping Policy, please contact us at support@simplyclearco.com.

Thank you for choosing Simply Clear Co. We look forward to serving you and ensuring a smooth and satisfying delivery experience.